All returns have to be authorized by HSD Coilovers Canada Customer service. Please do not send any merchandise back without contacting us and geting a Return Authorization (RA) number. For RA number please contact Customer service at (877) 225-5577 or through e-mail: firstname.lastname@example.org
Returned items can be exchanged for anything from our catalogue within 30 days of the day of original purchase. Customer is responsible for shipping order back to our warehouse.
Returned merchandise must not be damaged or altered, and must be returned in the original packaging.
All authorized returns may be subject to a 20% restocking charge and all customs/brokerage charges incurred during shipping back to warehouse will be withheld from refund amount. Once the return has been approved by our customer service department, the customer will be credited via the payment method originally chosen to purchase with (5) business days. Shipping charges will not be refunded.
Will be rejected at the time of arrival to our location. We accept no responsibility if the item is lost by the carrier when being returned.
Merchandise considered defective must be authorized by our customer service. All defective returns must be prepaid in order to be accepted by HSD Coilovers Canada. HSD Coilovers Canada in its sole discretion, will determine whether the returned defective products are in fact defective. HSD Coilovers Canada is not responsible for any products deemed mistreated or worn out. All merchandise deemed not defective, Purchaser will be responsible for shipping costs back to them.
LIMIT OF LIABILITY
All merchandise contained in our catalogs is sold under the condition that we cannot guarantee the user freedom from injury. The user assumes all risks related to the use of the merchandise.